Terms and Conditions
Effective Date: 1 January 2026
These Terms and Conditions apply to Bloom and Sprinkles ("Bloom and Sprinkles", "we", "us", or "the Supplier"). By booking our services, you agree to the Terms and Conditions outlined below.
Interpretation
In this document:
Customer refers to any individual or business that engages Bloom and Sprinkles to provide goods and or services.
Supplier refers to Bloom and Sprinkles.
Services include, but are not limited to: cake carts, charcuterie carts, cannoli carts, mini dessert catering, and cakesicles.
Terms and Conditions means this document and any accompanying quote, invoice, or booking confirmation.
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Acceptance of Terms
These Terms and Conditions apply to all bookings and agreements for services supplied by Bloom and Sprinkles and override any other terms proposed by the Customer.
Any variation to these Terms and Conditions must be agreed to in writing by Bloom and Sprinkles.
Booking, Payment and Pricing
All pricing, inclusions, and service details will be outlined in the quotation provided at the time of booking.
Unless otherwise stated:
A non-refundable deposit is required to secure mobile cart bookings.
The remaining balance is payable:
Seven (7) days prior to the event date for cake carts, charcuterie carts, cannoli carts, and combined cart packages.
For mini desserts and cakesicles, full payment is required at the time of order confirmation.
Prices may change or promotions may be introduced at any time. Once a booking is confirmed, pricing will not change for that booking.
Customer Obligations
To allow Bloom and Sprinkles to deliver the services, the Customer must:
Comply with all payment terms. No refunds for change of mind.
Provide accurate event details, including location, access, setup and pack down times, and a reliable on-site contact.
Ensure safe and appropriate space for carts and equipment, including access to power where required, and protection from weather such as rain coverage and shade or sun protection to maintain food safety.
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Supplier Obligations
Bloom and Sprinkles will provide services with reasonable skill, care, and professionalism.
If services are impacted by circumstances beyond reasonable control, including but not limited to extreme weather, illness, accidents, equipment failure, or supplier shortages, Bloom and Sprinkles will make reasonable efforts to reschedule, adjust services, or provide a full refund where appropriate.
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Food Safety, Allergies and Dietary Requirements
The Customer must advise Bloom and Sprinkles of any allergies or dietary requirements at the time of booking.
While reasonable care is taken, all food is prepared in environments that may contain allergens such as nuts, dairy, eggs, wheat, soy, and sesame. Bloom and Sprinkles cannot guarantee allergen free products.
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For cart services, food supplied must be consumed within three (3) hours of service commencement. Consumption outside this timeframe is at the Customer’s own risk.
For delivered products, including mini desserts and cakesicles, the Customer accepts responsibility for appropriate storage and food handling after delivery.
The Customer accepts responsibility for protecting products from heat, direct sunlight, and contamination.
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Cancellation Policy
For mobile cart services:
Cancellations made more than seven (7) days prior to the event may be rescheduled or credited, excluding the non refundable deposit.
Cancellations made within seven (7) days of the event are non refundable due to preparation and perishable goods.
For mini desserts and cakesicles:
As these products are custom made to order, payments are non refundable once the order is confirmed. Changes may be considered with sufficient notice and at the sole discretion of Bloom and Sprinkles.
Any credit offered is at the sole discretion of Bloom and Sprinkles.
Damage or Loss of Equipment
The Customer is responsible for any loss or damage to carts or other items supplied. Repair or replacement costs will be charged where applicable.
Limitation of Liability
To the fullest extent permitted by law, Bloom and Sprinkles is not liable for indirect or consequential loss, including loss of profit, revenue, or enjoyment.
Total liability is limited to the total value of the booking.
Intellectual Property
All branding, images, designs, text, and content remain the intellectual property of Bloom and Sprinkles and may not be reproduced without written consent.
Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.
ABN 20 680 832 428
Trading Business Name: Bloom and Sprinkles